REFUND & RETURNS POLICY

Last Updated: 2026

At FashioCart, customer satisfaction is important to us. Please review our refund and cancellation terms below.

Cancellation Policy

  • Orders can be cancelled within 12 hours of order placement or before shipment.
  • Orders once shipped cannot be cancelled.

Refund Eligibility

Refunds are applicable only in the following cases:

  • Damaged product received
  • Defective item delivered
  • Wrong product delivered

Customers must notify us within 48 hours of delivery with proper images or video proof.

Non-Refundable Items

  • Customized / print-on-demand products
  • Products damaged due to misuse
  • Items without original packaging

Refund Processing

Approved refunds will be processed within 5–7 working days to the original payment method.

Contact for Refunds

FashioCart (FATIMA ENTERPRISES)
📍 Shop No. 1, Mehmoodpur Road, Near Unani Hospital,
Piran Kaliyar, Haridwar, Uttarakhand – 247667, India
📞 +91 6397773965
📧 support@fashiocart.com